Welcome to Pupar Mall. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our website or placing any order.

Website: https://puparmall.com

Business Name: Pupar Mall

Business Address:
Darur Rashad Market, Shop No. 91, Block D, Section 12, Pallabi, Mirpur-1216, Dhaka, Bangladesh.

1. General Information

Pupar Mall is an online and offline fashion and lifestyle store in Bangladesh offering clothing, fashion accessories, wallets, gadgets and related products for men, women and kids.

We reserve the right to update, modify or change these Terms & Conditions at any time without prior notice.

2. Product Information

We try our best to provide accurate product descriptions, images and pricing information. However:

Product color may slightly vary due to lighting or device display settings.
Availability of products may change without notice.
We reserve the right to discontinue or modify products anytime.

3. Pricing & Payment

All prices displayed on the website are in Bangladeshi Taka (BDT).
Prices may change at any time without prior notice.
We currently offer Cash on Delivery (COD) and other available payment methods shown during checkout.

4. Order Confirmation

After placing an order:

Customers may receive confirmation via phone call, SMS or email.
Pupar Mall reserves the right to cancel any suspicious, incomplete or fraudulent order.

5. Shipping & Delivery

We deliver products across Bangladesh.
Delivery time is usually within 2–3 business days depending on location and courier availability.
Delivery delays caused by natural disasters, strikes or courier issues are beyond our control.

6. Return, Exchange & Refund Policy

Customer satisfaction is important to us.

We offer:

Product exchange facility
7 days money-back guarantee under eligible conditions

Customers may request return or exchange if:

Wrong product delivered
Damaged product received
Product quality issue
Size issue (where applicable)

Conditions:

Product must be unused and in original condition
Original packaging and invoice should be available
Refund or exchange requests must be made within 7 days of delivery

Pupar Mall reserves the right to reject return requests if products are found used, damaged by customer or not in original condition.

7. Cancellation Policy

Customers may cancel orders before shipment confirmation.
Once shipped, cancellation may not be possible.

8. User Responsibilities

By using our website, users agree:

Not to use the website for illegal activities
Not to submit false information
Not to attempt unauthorized access to our system

9. Intellectual Property

All website content including:

Logo
Product images
Text
Graphics
Website design

are the property of Pupar Mall and may not be copied or reused without permission.

10. Privacy

Customer information is used only for:

Order processing
Customer support
Delivery services
Promotional communication (if applicable)

We do not sell or share customer personal information with unauthorized third parties.

11. Limitation of Liability

Pupar Mall shall not be responsible for:

Delivery delays caused by courier services
Temporary website downtime
Indirect or incidental damages related to product usage

12. Governing Law

These Terms & Conditions shall be governed under the laws of Bangladesh.

Any disputes related to our services shall be subject to the jurisdiction of Dhaka, Bangladesh.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us: